Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com
Pricing
We care about doing the right things for you, for our planet and our team (read more here). We give 10% of our profit to non-profit trail organizations to help ensure our trail systems can be used for generations to come.
Returns
We offer a worry-free return policy. You can return any product purchased from EcoPath.io within 30 days of purchase. Return shipping costs may apply and the item must be in its original condition and packaging to be accepted (link)
We are committed to the highest level of materials and workmanship. When purchased from an authorized dealer, all our products are 100% guaranteed against manufacturing and material defects. This warranty does not include damage from normal use, wear and tear, unauthorized changes or modifications or any abuse or neglect.
Shipping
Please download this app to check the status: https://shop.app/.
Once your order has shipped, a tracking number will be emailed to you through the email address provided on your order. If there is not a direct link to tracking information, you can search the tracking number on Google by using the search bar. It will match the tracking number to the carrier delivering your package and provide updates. Please allow a few hours after shipment for the tracking to show updates and movement.
Uncategorized
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We definitely keep your information private, please see our policy here